Frequently Asked Questions

Tech Talk Q&A

EVERY WEDNESDAY          9 AM ON FACEBOOK LIVE & IN OUR OFFICE

John answers your questions - for free!

Join the live discussion on Facebook   https://www.facebook.com/ohcomputerguy/

Bring your laptop/phone/tablet and join us for a fun & informative hour.

Email us - info@ohcomputerguy.com

Give us a call - 277-0003.

Please note - This is not training/instruction.  Computers needing repair must be brought to the office.

Virus Protection

NONE OF IT WORKS

Yes, you read that right!

No AV software, free or paid, can completely protect you from the threats that are out there.

  •  Be careful where you click!
  •  Check for misspellings/grammatical errors in website info.  These are signs of fake sites.
  •  Do not click on links in emails.  Go to the site directly through your browser.
  •  Do not install more than one Anti-Virus software.  More is not better and will slow your computer.
  •  If you allow toolbar installation, coupon printers, homepage reset, remote access, etc., your Anti-Virus will not work.  They're like vampires - you have invited them in through a door in your big, beautiful wall.

This includes MacKeeper - which used to be a helpful tool - now it is considered Malware.  Our advice is to delete it from your device at once!

Having Trouble Understanding IT Support?

Pull Up the CHAT BOX - the written word can often be easier to understand
image
image

Need to Dispose of your old computer?

Drop old computers off at the Goodwill intake center on Sadler Road next to FedEx & Fancy Sushi.

Stop by our office first and we will remove your hard drive for you, free of charge.

Computer Guys of Amelia

5040 First Coast Highway,

Fernandina Beach, FL 32034

Phone. 904-277-0003

Email. info@ohcomputerguy.com